Organized, logical and creative, Possess excellent time management and adaptation skills, responsible with an attention to detail. Highly adaptable key problem-solver with a proven track record as an Operations Director & Relationship Manager. Logical, articulate and persuasive. Strong interpersonal, relationship management skills and multi-tasking ability.
Accountable for establishing a strategic direction for the mainstream business of the current company: International Events & Conferences Management, Education Support and Executive Education. I have been devising methods to improve business performance and providing guidance to all departments in our offices in the UK and China, including Sales, Marketing, HR and Accounting. I also hold a concurrent post as the company’s Compliance Officer and conduct due diligence procedures on all company departments and projects.
My duties also include:
General Director of Organizing Committee of "Shen Zhen Nan Shan UK Entrepreneurs Star Contest";
Deputy General Director of the 15th World Chinese Entrepreneurs Convention (WCEC) UK Division;
Working with leading companies, top universities and local governments in both China and the UK to develop & deliver innovation competitions, executive coaching programs, conferences and other business activities;
Maintaining relationships with a range of stakeholders including senior management and external clients;
Working with the finance & operations team on invoices, process expenses, education contracts and coordinating with the team around the partner school and client contracts;
Coordination between non-English-speaking clients with UK companies and contacts;
Pioneered the "Decent International" brand to tap into the real estate market for overseas Chinese investors.
Negotiating better mortgage and financial deals with banks on a client’s behalf
Conducted financial and background checks to ensure clients' affordability of mortgages
Advising on financial products and insurance
Ensured compliance with industry regulations and guidelines
Develop long-term strategies and goals for the company's growth in the UK-China travel market.
Establish partnerships with Chinese travel service providers to offer unique travel experiences
Oversee marketing campaigns to promote the "Nihao China" brand and attract UK tourists
Ensure high-quality travel planning and customer service for a seamless travel experience
As Website Developer, I was responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications. As Sales Executive I was responsible for identifying prospects and evaluating our position in hotel/travel industry; researching and analyzing sales options for our products and services.
My duties also include:
Application Development & Marketing: booking engine, Extranet & Channel Manager tool.
Customer & After Sale Support: Providing our clients with the training required to get the most out of our products (Booking Engine, Extranet and Channel Manager)
Website Design & Maintance for 150 clients
Sales
Staff Recruiting & Training
General Office Administrations
University of Bedfordshire.
University of Bedfordshire